Quality Function Deployment and Six Sigma, Second Edition: A QFD Handbook (2nd Edition)

You looking to find the "Quality Function Deployment and Six Sigma, Second Edition: A QFD Handbook (2nd Edition)" Good news! You can purchase Quality Function Deployment and Six Sigma, Second Edition: A QFD Handbook (2nd Edition) with secure price and compare to view update price on this product. And deals on this product is available only for limited time.

   

Product Description

Make the Most of QFD and the Voice of the Customer in Six Sigma Environments

Quality Function Deployment (QFD) techniques have helped thousands of organizations deliver higher-quality, more user-focused product designs. Now, Lou Cohen� s classic guide to QFD has been thoroughly updated to fully align QFD with Design for Six Sigma (DFSS) and other state-of-the-art Six Sigma methodologies.

Revised by world-class Six Sigma expert Joe Ficalora and his team at Sigma Breakthrough Technologies, this new edition� s up-to-date perspective on QFD reflects dozens of successful Six Sigma and DFSS deployments. They offer a start-to-finish methodology for implementing QFD, and systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS). An expanded, start-to-finish case study demonstrates how QFD should function from all angles, from design and marketing to technology and service.

Learn how to

• Identify the roles and advantages of QFD in today� s global business environment
• Understand every element of the House of Quality (HOQ)
• Use QFD to drive more competitive product and service development
• Move from the processes you have to the processes you want
• Anticipate QFD ��s unique challenges, overcome its obstacles, and deploy it successfully
• Extend the HOQ concept all the way through project completion
• Deploy powerful Voice of the Customer (VOC) techniques throughout all phases of development, not just planning
• Adapt QFD for software development, service development, and organizational planning

Whether you � re working in operations, engineering, marketing, technology, or service development, this book will help you drive maximum value from all your Six Sigma, QFD, VOC, and DFSS investments.

Quality Function Deployment and Six Sigma, Second Edition: A QFD Handbook (2nd Edition) Review

This book has what I need, which is a reference book describing in some detail all the aspects of various QFD tools. The level of detail and examples provided are sufficient for a QFD facilitator who needs to apply the tools well without falling into the pitfalls that exist with QFD. The authors are experienced consultants. Unlike many consultant-written books that contain only a teaser followed by the implied "call me," this book actually teaches what you need to know. Also, these authors write in a clear and engaging way that is a pleasure to read. References are cited frequently, which I appreciate.

Now a few minor complaints... I would have liked more stories of QFD gone wrong, and how to prevent that. No one likes to admit those, but everyone, including me, has those stories, and we learn from them. Perhaps someone need to write an anonymous book about "How I screwed up with QFD." Also, don't be misled by the title - this book has very little to do with Six Sigma. It is all about QFD, with some glancing descriptions of how QFD interfaces with other tools and programs. There are occasionally annoying errors, such as the Japanese word for "Deployment" is incorrect.

If you really want to learn about how QFD is used today, this book is good, but not definitive. Each consultant uses tools in their own way, and these ways differ. One prominent author in the field, who has different approaches to QFD, is never mentioned except in references. My suggestion is to read multiple authors and pick what works for you.

Most of the consumer Reviews tell that the "Quality Function Deployment and Six Sigma, Second Edition: A QFD Handbook (2nd Edition)" are high quality item. You can read each testimony from consumers to find out cons and pros from Quality Function Deployment and Six Sigma, Second Edition: A QFD Handbook (2nd Edition) ...